My Dacor oven was not heating properly. The baking element was not working. So, I went through numerous Youtube videos and repairs guides thinking it could be a quick fix. I tried the two easy fixes that I was capable of, but they did not work and I knew I needed a professional! I get right irritated when I am told the part I need is discontinued or the repairman does my same YouTube fixes and states "there is nothing more I can do, you need to buy a new appliance". Not so at GoTech! John is an electrician by trade so he can "see" your appliance differently, he spotted a short on my motherboard, whipped out a small replacement part, soldered it on, and "Viola" my oven works! Now John explained in great detail that yes the motherboard in my oven is discontinued, and he cannot guarantee his electrician genius will do the trick, but the cost of him giving it a try far outweighed me buying a new oven. Besides being a smart technician, problem-solving above and beyond what he needed to do, he is a wonderful human being and a great conversationalist! I took many business cards to hand out to friends!
