Submit your review
Just had our refrigerator looked at by such a delightful young technician, John H. So pleasant, courteous and knowledgeable. Appreciated his honesty and time he took to explain everything to me. I would definitely recommend this company to anyone.
My Dacor oven was not heating properly. The baking element was not working. So, I went through numerous Youtube videos and repairs guides thinking it could be a quick fix. I tried the two easy fixes that I was capable of, but they did not work and I knew I needed a professional! I get right irritated when I am told the part I need is discontinued or the repairman does my same YouTube fixes and states "there is nothing more I can do, you need to buy a new appliance". Not so at GoTech! John is an electrician by trade so he can "see" your appliance differently, he spotted a short on my motherboard, whipped out a small replacement part, soldered it on, and "Viola" my oven works! Now John explained in great detail that yes the motherboard in my oven is discontinued, and he cannot guarantee his electrician genius will do the trick, but the cost of him giving it a try far outweighed me buying a new oven. Besides being a smart technician, problem-solving above and beyond what he needed to do, he is a wonderful human being and a great conversationalist! I took many business cards to hand out to friends!
Diagnosis and replacement of the defective part was done quickly. Repairman was at my house within 24 hours, arrived on time, and repairs were finished in about an hour.
I was able to book a same day appointment, the technician (John) was very professional and explained the repair and costs in detail. They had the repair part and my appliance was fixed that day. Quick, and professional service, thank you so much.
John showed up at the scheduled time and was a complete professional and extremely helpful with our questions. We discussed our future plans for appliance
replacements and he offered some good suggestions which we will keep in mind when making our future purchases.
My Whirlpool fridge was running constantly. John skillfully diagnosed the problem, described in detail how the system should work, and explained which part needed replacing. He was also honest when it came to keeping the current fridge vs buying a new one. I would highly recommend GoTech and John to anyone requiring their appliance serviced.
We had Dennis visit us today to repair the burner on our oven. He arrived ahead of schedule which was great. He had the job done in under an hour and even cleaned the oven while he was there. We were very pleased.
Booking was quick and easy. Dennis the service man was here within a few hours, was quick and efficient. Knew exactly what was wrong. He did not have the part with him but went and picked it up and completed the job.
What a pleasant person Mike is. He was here when he said he would be and worked quickly and explained the problem clearly. I would definitely refer him/and the company to anyone . Thank you.
Booking was quick and easy. Service Technician was John - he went above and beyond to get things running. Highly recommend Go Tech and especially John for all your appliance needs. Thank you.